Chatting with bbuddy

Chat is the fastest way to tell bbuddy what you want. You can ask a question, request posts, revise existing drafts, turn a Feed item into content, save feedback, or build an automation. bbuddy uses the same workspace context as the rest of the app: your brand profile, Library, Feed, connected accounts, recent posts, language preference, and saved feedback.

Where chat appears

• Assistant: the main conversation page for longer work and follow-up questions.
• Chat bar: the fixed composer at the bottom of the app for quick requests without leaving the current page.
• Feed: use Use as post to open a chat request with the selected Feed item attached as context.
• Suggestions and Posts: ask bbuddy to revise, explain, improve, or repurpose existing content.

What bbuddy can do in chat

• Create posts: ask for one post, a small batch, a thread, a platform-specific variant, or a rewrite.
• Use your sources: turn Feed items, Library facts, product pages, saved examples, or brand notes into content.
• Improve drafts: make copy clearer, shorter, more native to a language, more direct, less salesy, or better suited to a platform.
• Edit posts: update draft or scheduled post copy, media, platform variants, or timing before the post goes live.
• Save preferences: tell bbuddy rules such as "use more long threads", "explain news plainly", or "avoid teaser-only posts" and ask it to save that as feedback.
• Work with media: attach media, use existing Library assets, or ask bbuddy to generate media when a platform requires it.
• Build automations: describe a recurring recipe, such as drafting when a Feed source has a new item.
• Explain the app: ask how a screen, button, mode, plan, automation, or publishing rule works.

How a chat request runs

1. bbuddy reads the request. It decides whether you are asking for an answer, a draft, an edit, a saved rule, an automation, or another action.
2. It gathers context. Depending on the request, it may use your brand profile, Library, Feed item, connected channels, recent posts, language, or saved preferences.
3. It chooses the next action. For content work, bbuddy usually creates Suggestions instead of publishing immediately. For feedback, it saves a Library preference. For questions, it answers directly.
4. It shows progress. You may see a working plan, recent activity, tool steps, or a final answer while bbuddy completes the request.
5. You review the result. Suggestions can be edited, scheduled, posted, saved as drafts, duplicated, or rejected.

Good chat prompts

Good prompts name the job, the source, the platform, and the style. You do not need a perfect prompt, but a little structure helps bbuddy avoid guessing.

• "Create a Facebook and Instagram post about our new linen dress. Keep it in French and make Instagram more visual."
• "Use this Feed item as a LinkedIn post. Explain the article plainly instead of teasing it."
• "Rewrite this as a long X thread. Make each post useful by itself."
• "Remember this: LinkedIn should be direct and practical, while Instagram should use a warmer caption and stronger visual."
• "Fix the typo in tomorrow's scheduled post and move it to Thursday morning."
• "Save this as feedback: I like detailed threads and hate vague teaser copy."
• "Build an automation that drafts a post when this RSS source has a new product."

How chat uses Suggestions

When you ask bbuddy to create content, the safest default is a Suggestion. A Suggestion is a review card, not a live post. From there you can edit the copy, attach media, schedule it, post it, save it as a draft, duplicate it, or reject it.

Rewind or retry a conversation

If a thread goes in the wrong direction, you can correct it without starting from a blank chat. Hover a message to reveal the available actions. Your own messages can be edited and replayed from that point, bbuddy replies can be retried, and any message can be deleted from that point onward after confirmation.

Rewinding a conversation removes the later chat messages, but it does not delete suggestions that were already saved into the Suggestions queue. Treat saved suggestions as review items you can keep, edit, reject, or ask bbuddy to rework.

Per-platform instructions

You can give bbuddy platform-specific rules in plain language: for example, "LinkedIn should be practical and first person," "Instagram should use one caption with media," or "X should use a thread when the idea needs steps." Ask bbuddy to remember those rules when they should apply beyond the current request.

Platform rules are meant to be executed in the draft, not printed as labels. If you ask for a carousel, bbuddy should create a media-style suggestion with a normal caption, not a caption that pretends to be "Slide 1 / Slide 2" text.

When bbuddy asks a question

bbuddy should not ask unnecessary setup questions when the answer is already available from your connected accounts or workspace. It may ask a question when a content-level choice is genuinely missing: a date, a product variant, a stance, a source, or a platform you explicitly need.

What chat cannot do

• It cannot publish to a platform that is not connected or whose authorization has expired.
• It cannot bypass platform limits such as character caps, media requirements, or account eligibility.
• It cannot guarantee third-party platform analytics when the platform does not expose those metrics to bbuddy.
• It should not publish automatically unless the configured mode or command clearly allows that action.